traplinked support

Our top priority is the success of our customers. That’s why we are always on hand if you need support or have any questions. Personal, reliable and responsive.

Do you need immediate assistance? Call us now on our hotline +49 911 477 567 65. Our hotline is available from Monday to Friday from 9:00 to 12:00 and 13:00 to 17:00.

Do you need immediate assistance? Call us now on our hotline +49 911 477 567 65. Our hotline is available from Monday to Friday from 9:00 to 12:00 and 13:00 to 17:00.

You are also welcome to use our form for your support requests. Your request will be automatically recorded as a support ticket in our helpdesk and you will receive email updates.

To return your products, please complete our returns form.
Our customer service team will then send you a return label for the defective products to the e-mail address you provided.

Live support for installation

Hi, I’m Benjamin Braun, the Head of Customer Success at traplinked. I am your direct contact for support queries and feature requests.

Problem-free work with our devices, quick and detailed responses to service requests – these are my guiding principles by which I measure my performance.

Do you have a set-up appointment with the end customer and need our support on the day? Book a personal online meeting with me in advance (ideally at least 2 working days before the appointment). My team and I will be happy to help you!

Joint success: Project-related consulting for customer acquisition

Project-based consulting for customer acquisition

Do you have a project for digital pest control? Our competent sales team will be happy to help you realize your project. Get in touch with us here.